We know privacy policies are usually the last thing anyone wants to read. So we have written this one in plain, straightforward English that any hotpk player in Pakistan can actually understand. Here is exactly what data we collect, why we collect it, and what we do — and do not do — with it.
Six principles that guide how hotpk handles every piece of data you share with us.
All data transmitted between your device and hotpk is protected by 256-bit SSL encryption. Every page, every login, every transaction — fully encrypted, all the time.
hotpk does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. Your data belongs to you.
We only collect data that is genuinely necessary to operate your hotpk account, process payments, and meet our legal obligations. Nothing extra, nothing surplus.
You have the right to access, correct, export, or delete your personal data held by hotpk. These requests are processed within 30 days of receipt at no charge to you.
hotpk retains your data only for as long as your account is active and for the legally mandated period thereafter. Once that window passes, your data is deleted or anonymised.
Where hotpk uses third-party processors — payment providers, fraud detection services — each one is contractually required to protect your data to the same standards we apply ourselves.
This Privacy Policy explains how hotpk — operating at hotpk.biz — collects, uses, stores, and protects the personal information of players and visitors. hotpk is committed to handling your data responsibly and transparently.
When you register on hotpk, make a deposit, place a bet, or simply browse the platform, you are sharing information with us. This document tells you exactly what that information is, why we need it, who (if anyone) we share it with, and what rights you have over it at any point.
By using hotpk, you acknowledge that you have read and understood this Privacy Policy. It should be read alongside our Terms and Conditions, which also form part of the agreement between you and hotpk.
Plain summary: hotpk collects the minimum data needed to run your account and process your PKR payments. We do not sell your data. We use proper encryption. You can request access to or deletion of your data at any time by contacting us at support@hotpk.biz.
hotpk collects personal data through several channels — registration, account activity, payments, customer support interactions, and technical usage of the platform. Here is a breakdown of each category.
When you create a hotpk account, we collect your mobile phone number (used as your primary identifier and for OTP verification). If you choose to provide additional profile information such as your full name, city, or email address, that data is also stored.
For certain account activities — particularly withdrawals above specific thresholds or where we need to meet anti-money laundering obligations — hotpk may request identity verification documents. These typically include a copy of your CNIC (Computerised National Identity Card), a selfie for live verification, and/or proof of your registered payment method. This data is stored securely and used only for verification purposes.
hotpk records all deposit and withdrawal transactions associated with your account, including amounts, timestamps, payment method references, and transaction status. This data is necessary for account management, dispute resolution, and regulatory compliance.
We maintain a record of your gameplay on hotpk — games played, bets placed, amounts wagered, outcomes, and session durations. This data serves multiple purposes: responsible gaming monitoring, bonus eligibility tracking, fraud prevention, and improving the platform experience.
When you access hotpk, our servers automatically log certain technical information: your IP address, browser type and version, device type, operating system, screen resolution, referring URL, and the pages you visit within the platform. This data is used for security monitoring and platform optimisation.
When you contact hotpk support — whether via live chat or email — we retain records of those communications to help resolve your query and to improve our service quality.
hotpk uses the personal data it collects only for the purposes described in this policy. We do not use your data for purposes you would not reasonably expect from a platform like hotpk. The specific uses are as follows:
Your registration data is used to create and maintain your hotpk account, authenticate your identity when you log in, and communicate with you about your account status and activity.
Financial transaction data is used to process your deposits and withdrawals through your chosen payment method (Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or card), to maintain accurate account balances, and to issue correct PKR payouts to your registered payment accounts.
hotpk is required to collect and retain certain data under anti-money laundering (AML) obligations and responsible gaming regulations. KYC verification data, financial transaction records, and gaming activity logs are retained in part to satisfy these requirements.
Technical data, device fingerprinting, IP address logging, and gaming activity patterns are analysed by hotpk's security systems to detect and prevent fraudulent activity, account takeovers, bonus abuse, and money laundering. This process is largely automated but may involve manual review where unusual activity is flagged.
Gaming activity data — including session duration, frequency of play, deposit patterns, and loss figures — is monitored by hotpk's responsible gaming systems to identify players who may be showing signs of problem gambling. Where concerns are identified, hotpk may reach out to the player or apply account-level protections.
Aggregated, anonymised technical and usage data is used by hotpk's development team to identify performance issues, optimise the mobile experience, and improve game and feature offerings. Individual player identities are not associated with this improvement analysis.
Support communication data is used to resolve your queries efficiently and to review our support team's performance. Support records may be retained for up to three years after account closure.
hotpk does not use your personal data to make automated decisions that have legally significant effects on you without human review. If your account is flagged for review by an automated system, a member of the hotpk team will assess the situation before any permanent action is taken.
hotpk processes your personal data on the following legal grounds:
hotpk does not sell, rent, or trade your personal data to any third party. There are, however, limited categories of third parties with whom hotpk shares specific data as a necessary part of operating the platform:
To process your deposits and withdrawals, hotpk shares the minimum necessary transaction data with your chosen payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank (for IBFT), or your card issuer. These providers operate under their own privacy policies and are independently responsible for the data they hold.
For KYC verification, hotpk may use a third-party identity verification service that cross-references the documents you provide. These services are contractually bound to process your verification data only for the stated purpose and to delete it once verification is complete.
hotpk uses third-party fraud detection and cybersecurity services that process device and behavioural data to identify suspicious activity. These providers receive anonymised or pseudonymised data where possible and are prohibited from using it for any purpose outside of fraud prevention for hotpk.
Where hotpk is legally required to disclose data — for example, in response to a court order, regulatory investigation, or law enforcement request — we will comply with our obligations under applicable law. hotpk will notify you of any such disclosure request where we are legally permitted to do so.
Bottom line: Data leaves hotpk only when it is necessary to process your payments, verify your identity, keep the platform secure, or meet a legal requirement. It is never shared for advertising or marketing purposes without your consent.
hotpk uses cookies and similar tracking technologies to make the platform work properly, keep your session secure, and understand how players use the platform so we can improve it.
Cookies are small text files that a website places on your device when you visit. They allow the website to remember information about your visit — such as that you are logged in — the next time you return. They are not programs, they cannot carry viruses, and they cannot access other data on your device.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent hotpk from functioning correctly and you will not be able to remain logged in to your account.
hotpk takes data security seriously. The following technical and organisational measures are in place to protect your personal information from unauthorised access, loss, or misuse:
No digital system is 100% impenetrable, and hotpk cannot guarantee absolute security. In the event of a data breach that affects your personal data, hotpk will notify affected players promptly and take all necessary remediation steps. You can significantly reduce your personal risk by enabling 2FA on your hotpk account and using a strong, unique password.
hotpk retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods by data category are as follows:
Once the applicable retention period has elapsed, your data is either permanently deleted from hotpk's systems or fully anonymised such that it can no longer be associated with you as an individual.
As a hotpk player, you have clear rights over your personal data. These rights apply regardless of whether your account is currently active or has been closed.
Request a copy of all personal data hotpk holds about you, free of charge, within 30 days.
Ask hotpk to correct any inaccurate or incomplete personal data associated with your account.
Request deletion of your personal data where there is no legal reason for hotpk to continue holding it.
Ask hotpk to restrict how your data is used in specific circumstances, such as while a dispute is being resolved.
Request your personal data in a machine-readable format for transfer to another platform or service.
Object to hotpk processing your data for direct marketing or on legitimate interest grounds at any time.
To exercise any of these rights, contact hotpk at support@hotpk.biz with the subject line "Data Rights Request." We will respond within 30 days. In most cases, we will ask for a brief identity verification step before fulfilling your request, to ensure we are releasing data to the correct person.
Please note: Some data cannot be deleted on request because hotpk is legally required to retain it — for example, financial transaction records required under AML regulations. Where a deletion request cannot be fully fulfilled, hotpk will explain exactly which data must be retained and why.
hotpk is strictly an adult platform. It is not intended for, directed at, or accessible to anyone under the age of 18. hotpk does not knowingly collect personal data from anyone under 18 years of age.
If hotpk discovers or has reason to believe that an account is held by someone under 18, that account will be immediately suspended. Any balance in the account will be returned to the deposit source and all associated personal data will be deleted from our systems without retention.
If you are a parent or guardian and believe your child has registered on hotpk, please contact us immediately at support@hotpk.biz and we will take prompt action.
hotpk may, with your consent, send you promotional communications about new games, bonuses, and platform features. These communications may be delivered by email or SMS to the contact details you provided during registration.
Marketing consent on hotpk is opt-in only. You will not receive marketing communications from hotpk unless you have explicitly agreed to receive them. You can manage your marketing preferences — or withdraw consent entirely — at any time from your account settings or by contacting support@hotpk.biz.
Withdrawing marketing consent does not affect your ability to use hotpk or your right to receive essential account-related communications such as deposit confirmations, withdrawal notifications, and security alerts. These essential communications are sent regardless of your marketing preference because they are necessary for the operation of your account.
hotpk will never pass your contact details to a third party for marketing purposes. If you receive marketing communications that claim to be from hotpk but were not expected, treat them as fraudulent and report them to support@hotpk.biz immediately.
hotpk reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. The "Last Updated" date at the top of this page is revised whenever a meaningful change is made.
For material changes — those that significantly affect your rights or how hotpk handles your data — registered players will be notified by email or via an in-platform notification before the changes take effect. For minor or clarificatory changes, the updated policy will simply be published at hotpk.biz/privacy-policy.
Your continued use of hotpk after a policy update constitutes your acceptance of the revised terms. If you do not agree with a material change, you may request account closure by contacting support@hotpk.biz before the change takes effect.
All privacy-related queries, data access requests, data deletion requests, and concerns about how hotpk handles your personal information should be directed to our dedicated privacy contact:
hotpk responds to all privacy queries within 5 business days and to formal data rights requests within 30 calendar days of receipt and identity verification.
This Privacy Policy was last reviewed in January 2025. It applies to all players using the hotpk platform and all data associated with accounts registered at hotpk.biz.
Thank you for taking the time to understand how hotpk handles your personal data. Your privacy matters to us — not as a compliance obligation, but as a genuine commitment to the players who have trusted hotpk with their time and their money.
Now that you know how hotpk handles your data, join over 500,000 Pakistani players and start playing today. Registration is free and takes under a minute.
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